Everything you need to know about connecting with short-term rental experts
HostHotline is a platform that connects aspiring and current short-term rental hosts with experienced industry experts through personalized 1:1 video consultations. Whether you're just starting out or looking to scale your existing STR business, our experts provide tailored guidance to help you succeed.
Our experts are successful short-term rental hosts who have been carefully vetted and approved. They come from diverse backgrounds and markets, offering expertise in:
Start by browsing our curated list of experts. Each expert profile includes:
Choose your preferred time slot and session duration. During booking, you'll:
Join the video call at your scheduled time and get personalized guidance:
After your session, you'll have the opportunity to:
Pricing varies by expert and session duration. 30-minute sessions typically range from $50-$150, while 1-hour sessions range from $100-$300. Each expert sets their own rates based on their experience and expertise. You'll see the exact cost before booking.
You can cancel or reschedule up to 24 hours before your session for a full refund. Cancellations within 24 hours may be subject to a cancellation fee. Emergency cancellations are handled on a case-by-case basis. View our full cancellation policy for details.
To get the most value from your session:
Sessions are not automatically recorded for privacy reasons. However, you can request to record the session if both you and the expert agree. Any recordings are solely for your personal use and cannot be shared or distributed.
Your satisfaction is our priority. If you're not happy with your consultation, please contact our support team within 48 hours. We'll work with you to address any concerns and, if appropriate, provide a refund or credit for a future session.
Absolutely! Many clients build ongoing relationships with their experts. You can book follow-up sessions to continue working on your STR business, get updates on your progress, or dive deeper into specific topics.
All payments are processed securely through Stripe, a trusted payment processor used by millions of businesses worldwide. Your financial information is never stored on our servers.
All experts go through a rigorous application and approval process. We verify their experience, check references, and ensure they meet our standards for knowledge and professionalism.
Your personal information and consultation details are kept confidential. We comply with all privacy regulations and never share your data with third parties without your consent.
Our platform is built with reliability in mind. We provide backup video links, calendar integrations, and customer support to ensure your sessions run smoothly.
